Product Safety & Care Guide

Effective Date: January 15, 2026

At Furniture Building Services, we want you to enjoy your furniture and home products safely and responsibly. This guide provides general care and safety recommendations. Always follow the product-specific assembly, care, and safety instructions supplied with your individual item.

1. General Safety

Before using any product, carefully review the instructions and check that all components are present and properly assembled.

• Use products only for their intended purpose.

• Follow all supplied assembly and installation instructions.

• Keep packaging materials away from young children.

• Inspect products regularly for loose, damaged, or missing components.

• Stop using a product if it becomes unstable, damaged, or unsafe.

• Do not exceed any weight capacity or usage limits stated in the product information or instructions.

2. Furniture Stability

Furniture should be placed on a suitable, stable, and level surface.

Where applicable:

• Secure furniture using any supplied anti-tip or wall-anchoring equipment.

• Follow the manufacturer's installation instructions.

• Do not allow children to climb, hang, or pull on furniture.

• Avoid placing excessively heavy objects on shelves or elevated surfaces.

• Regularly check screws, fittings, and connections for looseness.

3. Assembly

If assembly is required:

• Read all instructions before beginning.

• Use the appropriate tools.

• Assemble the product on a suitable surface to prevent damage.

• Do not force components into position.

• Ensure all fittings are properly tightened.

• Do not use furniture before assembly is fully completed.

If you are unsure about assembly or installation, consider using a suitably qualified professional.

4. Cleaning and General Care

Use appropriate cleaning methods for the specific material and finish of your product.

• Follow any product-specific care instructions provided.

• Use a soft, clean cloth where appropriate.

• Avoid excessive moisture unless the product is specifically designed to tolerate it.

• Avoid harsh chemicals, abrasive cleaners, and rough cleaning materials unless specifically recommended.

• Clean spills promptly to reduce the risk of staining or damage.

• Protect surfaces from excessive heat, moisture, and prolonged direct sunlight where appropriate.

5. Wood and Wood-Finish Products

Wood and wood-finish products may naturally vary in colour, grain, texture, and appearance.

For general care:

• Dust regularly with a soft, dry or slightly damp cloth.

• Avoid prolonged exposure to water or excessive moisture.

• Use suitable cleaning products for the specific finish.

• Avoid placing extremely hot or wet objects directly on the surface.

• Protect the product from prolonged exposure to strong sunlight where appropriate.

Natural variations in wood grain and colour are not necessarily defects.

6. Upholstered and Fabric Products

For upholstered furniture:

• Vacuum or gently clean the surface as appropriate.

• Address spills promptly using suitable cleaning methods.

• Avoid excessive moisture.

• Do not use cleaning chemicals unless they are suitable for the specific fabric.

• Follow any care label or product-specific cleaning instructions supplied with the item.

7. Glass, Ceramic, and Decorative Items

Handle glass, ceramic, and other fragile decorative products carefully.

• Place them on stable and suitable surfaces.

• Avoid impacts and sudden temperature changes where applicable.

• Do not use damaged items that have cracks, chips, or other structural damage.

• Keep fragile items away from areas where they may easily be knocked over.

8. Lighting and Electrical Products

For products involving electrical components:

• Follow all supplied installation and safety instructions.

• Ensure the product is compatible with the intended electrical supply.

• Do not use products with damaged cables, plugs, or electrical components.

• Keep electrical components away from water and excessive moisture unless specifically designed for such environments.

• Disconnect electrical products from the power supply before cleaning or carrying out permitted maintenance.

• Where professional installation is recommended, use a suitably qualified professional.

9. Outdoor Products

Where a product is specifically designed for outdoor use, follow the care instructions provided for that product.

Where appropriate:

• Protect products from prolonged exposure to severe weather.

• Keep surfaces clean and dry when possible.

• Store or cover products when recommended.

• Do not assume that a product is suitable for outdoor use unless the product information specifically states this.

10. Children and Pets

Furniture and decorative products may present risks to children or pets if improperly used.

• Do not allow children to climb on furniture.

• Keep small components and packaging materials away from young children.

• Use appropriate anti-tip equipment where supplied or recommended.

• Keep fragile, sharp, hot, or unstable items out of reach where appropriate.

• Supervise children and pets around furniture and decorative products.

11. Modifications and Repairs

Do not modify, drill, cut, alter, or structurally change a product unless specifically permitted by the supplied instructions.

Unauthorized modifications may affect the safety, stability, functionality, or intended use of the product.

Where professional repair or installation is required, use a suitably qualified professional.

12. Product-Specific Instructions

Some products may require additional safety, assembly, installation, or maintenance instructions.

Always read and follow the instructions supplied with your product before use.

Where product-specific instructions differ from this general guide, follow the applicable product-specific instructions.

13. Damaged Products

If your product arrives damaged, defective, or with missing components, please contact us before attempting repairs or modifications.

Please provide your order information and, where appropriate, photographs showing the issue so that we can assist you.

14. Contact Us

For questions about product safety, assembly, care, or maintenance, please contact:

Furniture Building Services
Operated by FURNITURE BUILDING SERVICES LLC
3219 Deerfield Pointe Drive
Orange Park, FL 32073
United States

Email: support@americancoineagle.com
Phone: 561-728-9117
Website: https://americancoineagle.com

Please contact us using the details above for assistance with product safety, care, assembly, or maintenance.

This guide provides general information and does not replace product-specific warnings, instructions, or applicable safety requirements.